Privacy Policy

 

Effective Date: 8th January 2025 

Glide & Flow Roller Dance Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable laws. When we update the Privacy Policy, we will post the new version on this page with an updated "Effective Date." Please review this Privacy Policy periodically to stay informed of any updates.

2. How We Collect and Use Your Personal Information

We collect personal information in the following ways:

  • Information You Provide to Us: When you interact with us through our website, such as when you book a session, sign up for a newsletter, or contact us, you may provide personal information.
  • Automatically Collected Information: We may automatically collect certain information about your usage of our website through cookies and other tracking technologies.
  • Information from Third Parties: We may receive personal information about you from third-party service providers, such as payment processors or social media platforms.

We use this information to provide and improve our services, process transactions, communicate with you, and enhance your experience with Glide & Flow Roller Dance Fitness.

3. What Personal Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Transaction Information: Payment details, billing address, and purchase history.
  • Usage Data: Information about how you use our website, including your IP address, browser type, device information, and usage activity.
  • Health and Safety Information: Medical conditions or other information necessary for your safe participation in our sessions.

4. Information We Collect Directly from You

We may collect personal information directly from you when you:

  • Register for or attend a session
  • Create an account or profile
  • Subscribe to our newsletter or marketing communications
  • Contact us with questions, feedback, or inquiries
  • Participate in surveys, promotions, or events

5. Information We Collect about Your Usage

We collect information about your interactions with our website, such as:

  • Pages visited
  • Time spent on our website
  • Actions taken (e.g., session bookings, form submissions)
  • Referral sources (how you arrived at our site)

This data helps us improve our website's functionality and user experience.

6. Information We Obtain from Third Parties

We may receive personal information about you from third-party sources, including:

  • Payment Processors: For processing payments securely.
  • Social Media Platforms: If you interact with our content or use third-party social media features integrated into our website.
  • Marketing Partners: If we run joint promotions or events with other businesses.

7. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • To provide and deliver our services, including session bookings and customer support
  • To process payments and transactions
  • To communicate with you about our services, promotions, or events
  • To personalise your experience and improve our website
  • To ensure safety and compliance with health regulations for participation in sessions
  • To respond to your inquiries and feedback
  • To send marketing and promotional materials, where applicable (with your consent)

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, improve functionality, and analyse website usage.

You can manage cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

9. How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • Service Providers: We may disclose your information to third-party service providers who assist with our operations, such as payment processors, IT services, and email marketing platforms.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Glide & Flow Roller Dance Fitness, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

10. Third-Party Websites and Links

Our website may contain links to third-party websites or services that are not operated or controlled by Glide & Flow Roller Dance Fitness. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Security and Retention of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for the processing of your data (where applicable)
  • Object to or restrict the processing of your personal information
  • Request a copy of your personal information in a commonly used, machine-readable format

To exercise these rights, please contact us at info@glideandflow.co.uk.

13. Complaints

If you have concerns about how we handle your personal information, please contact us directly at info@glideandflow.co.uk. If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your jurisdiction.

14. International Users

If you are accessing our website or services from outside the United Kingdom, please be aware that your personal information may be transferred to, stored, and processed in the United Kingdom, where our servers are located. By using our services, you consent to the transfer of your personal information to the United Kingdom and understand that the data protection laws in your jurisdiction may differ.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@glideandflow.co.uk

By using our website and services, you consent to the terms of this Privacy Policy.